ICICI Bank — Minimum Account Balance Charges
Ararcadiansmokerz on Sep 8, 2012
I have been a customer of ICICI Bank for the last 3 years and have been maintaining a good balance in my savings bank account. During the month of April, my account had 10 times more balance than required in my account. However, I see in my statement that the bank has charged me a minimum account balance charge of Rs. 350+taxes. I do not expect this from a bank of as good standing as ICICI. This is not the first time it's happening with me and I strongly encourage the bank to strengthen their controls in this aspect, in addition to refunding the charge back to my account. Should you have any questions or need to discuss this further, you can mail me on email@example.com
Date: September 5, 2012
Description: "MABChgs-Apr12+ServTax 43.26"
Amount of Transaction: Rs. 393.26
In addition to this, I also would like to share about how erroneously the bank's controls are working. I tried to place a request online about this transaction on September 8, 2012 and the webpage pops up a message requesting me to place the request after 2 days from the date of transaction. I really do understand how to calculate a period of two days. Either my basic math fails or ICICI's webpages are annoyingly smart. Kindly have a look at the snapshot attached herein.
Contact No. +91 [protected]
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