[Resolved]  ICICI Direct.com (Share Trading Bank) — Have failed to provide user ID and password for online trading.

Dear Team,
I have failed to receive below mentioned courier from your bank. And I doubt whether it has not reached to a wrong person.

Please intervene and help to resolve my complaint.

Further, today I have resubmitted new request for password reset as I am facing business losses due to non- availability of my demat account.

Feedback recieved from Bank - "Helpdesk" <[protected]@icicidirect.com>
11/07/2007 09:29 PM
Dear Mr. Gaonkar,

Pinmailer containing user ID and Password of your ICICI Direct Account has been dispatched through speed post at your registered address mentioned below on November 02, 2007. The AWB (Airway Bill) number is EM[protected]IN.

But till date I have failed to receive the same.

This is not acceptable from such a renouned bank. Now I am going to take this matter very seriously and also look forward for financial compensation because my Online Transaction work is hamperred from September 14, 2007 to till date. You people dont bothered to take any action.

I have given sufficient time to your bank for fulfilling my request.

I am looking out for redressel of grievances.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I faced similar problem. I am struggling to receive my pin mailer for last 20 days. Initially they send it to wrong address. The airway bill number for my article is EM[protected]IN
Hi, ya i also had prob with my ICICI trading account.they linked my DMAT account to someones saving account.i raised lot of request but i didn't get any response.so i planned to trade that someones linked account let see atleast they may wakeup

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    214
    Pending
    0
    Resolved
    69
    ICICI Direct Phone
    +91 22 2830 7780
    ICICI Direct Address
    Raj Palace, A1/15 Sector H, Purania Chauraha, Aliganj Lucknow, Aliganj, Uttar Pradesh, India - 226024
    View all ICICI Direct contact information