[Resolved]  Icici Lombard — Only partial claim is passed

Hi,

My car policy no. is 3001/54941419/01/001 and few days back I met with a accident. While going to my native place my car collapsed with a wild cow and the car was at the speed of around 110 km. and due to side collision with cow and fast speed of car cow was pushed away few meters and car loose it's balance so there were few minor breakdowns -
Due to collision with cow - Left side of bonut was damaged.
Due to disbalance of car - Left side of car had minor scratch.

So I hand-over the car to ABC Motors, Gurgaon on 15th Feb-2010 and today i.e. 17th Feb 2010 survey of car was done by Mr. Ashok. He passed the claim of bonut damage but he did not cleared the claim for minor damage (Scratch) at the left portion of car. Inspite of long arguing with him he is not passing the claim.

Please let me know how it is possible that if the car is having some damage then instead of passing the claim for full reparing he is allowing partial reparing of car. It means that I have to spend my money for other damages it this is the case then next time I am not going to use ICICI car policy and will never refer anyone to avail policy from ICICI. This is first car claim on this policy out of 5 years then also he is not passing very minor amount of claim.

FYI- My claim no is MOT01446059.

Please provide me solution as your earliest.