[Resolved]  ICICI Lombard General Insurance — credit of aomunt of RS 8774 / to credit card no [protected]

sub
credit of amount of RS 8774 / redebited to credit card [protected] on 11.04 .2008 on a cancelled policy of icici lombard vide cancellation no 4034/fpp/03434138/000 date 7th april 2008

sir
i m subumtting this representation /complaintoon on the above subject as i did not get proper response from customer support icici lombard and coutomer care icici bank ltd . as concern is sent from customer support /customer care, vise versa .
in this context, i sent my representation to grievance redressal officer banjara hills, hyderabad 500034 on 14.08.2008 by speed post .but no information regarding action taken on the concern .
(1) that on my objection to block a sum of RS 8774 / (debit) on the card and requested to cancel the policy . and release the amount so blocked, the needful was done on 7th april 2008
i m submitting inter aciton id intimated by your department
interaction in [protected],[protected],[protected]
(2) that the amount was credit on 7th april 2008
(3) that on the 11th april, 2008 my credit card a/c was again debited for RS 8774 / under head EMI principal as reflected in the may month 2008 statement
(4) that to debit, credit card a/c on already cancelled policy is wrong, illegal and unlawful as the contract is null & void ab intio
(5) that i have tried my best to get soultion to this problem but customer support icici lombard /customer care icici bank ltd . use to shed their respective responsibilities to each other
(6) that i have kept records of email /interation with both deptt of icici bank
(7) that i have sent email of this concern to pehredar of money control cnbc to hight light the issue for carelessness negligence and rigid /non co-operative attitude of the bank to give solution to the problem
i want immediate action on the this concren, i have been paying unnecessary interest on amount not utilised by me, pl do needfull and oblige
thanking you
o p sharma
contact -[protected]
dated 11.10.2008