[Resolved] ICICI Lombard General Insurance Co. Ltd. — Non-settlement of Claim of Car Accident | |
Dear Sir, My car Maruti Alto, with following details, is insured with your company under Maruti Insurance since 31 st Dec, 2008: Owner Name : A C Papneja Vehicle No. UP-11V-5581 Policy No. MAR10066775 Unfortunately, my said vehicle met with a severe accident on 21 st June 2009 at Chandigarh. In the accident myself, my driver and my wife sustained grievous injuries and were admitted to GMCH, Sector-32, Chandigarh . I informed the Maruti authorised dealer Modern Automobiles, Chandigarh who picked up the accidented vehicle with the help of cranerecovery vehicle. After that the dealer submitted the estimates to your insurance company i.e. ICICI Lombard. My claim file no. is CL/MAR10066775/493634, which is also provided by Mr. Kavi Nayal of Modern Automobiles, Chandigarh . After that I have not heard anything from Maruti or ICICI Lombard. Then I myself had to approach to your dealer and ICICI Lombard and they did not give me any helping hand. Instead of helping me in this crucial time they harrased me and one of the surveyor i.e. Mr. Avinash Jha, ICICI Lombard said that why you brought your vehicle to Modern Automobiles and many more things. Then I contacted Claims Deptt. Of ICICI and had a talk with Mr. Damanjeet Singh who sits in Chandigarh office. But he also did not give me satisfactory reply and instead of helping me they send a letter by courier on 21 st of July 2009 stating that we are not settling the matter and that we have to bear the charges if any arised due to parking of vehicle. I also make clear to you people that I will not bear any charges due to non-settlement of case, as your people did not want to close the matter. I and my wife are suffering from physical strains due to this accident and now are being mentally harassed by ICICI Lombard people. Please look into the matter and do the needful. Thanks and kind regards, A C Papneja J-15, Haqiqat Nagar Saharanpur . Mobile No.[protected],[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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ICICI Lombard Motor General Insurance Co. — Non Settlement of Claim
Re: Claim No. MOT00912988 dtd 10/10/08 against Scorpio Reg. No. OR02AR6633under Policy No. 3001/53187350/00/000 dt. 28/12/07
The Subject Scorpio is owned by the Company and was insured with ICICI. Unfortuantely, the vehicle met across an accident on 08th October 2008 while returning from Kolaghat to Paradip at NH-6 Banitala Check Post and the accident was reported to Uluberia PS under GD no. 567.
Incidentally even after the lapse of over 11 months - there has been no initiative from ICICI to confirm for settlement of the claim towards the repairing of the damaged vehicle.
Under the above circumstances, we hold ICICI responsible for all cost/ consequences as under –
o Cost of Repairing including Parts as per estimate
o Alternate Vehicle Rental ( excluding fuel)
o Parking Fee at Service Centre from tildate
Further, we are lodging our complain with Ombudsman / other regulatory authorities and also instructing our Finance Department to move all Vehicle Policies held by ICICI to other Insurance agency.