[Resolved]  ICICI Lombard - Health Insurance — POLICY ISSUED WITHOUT TAKING APPROVAL

Hi,

I, Yash Pal Gandhi, Holding ICICIBank Platinum Card # XXXX-XXXX-XXXX-5005, have been contacted by Sumit (Agent of ICICI Lomard) from Telephone Number[protected] @ 10:30 am & 11:06 am in the morning today (04th Nov'08) to offer me the health Insurance policy. I wanted to buy one policy few days back for my younger brother and his family and wanted to get the know the premium charges of ICICI Lombard but the charges was too high for me, therefore, I had requested them that I will check with other insurance companies to compare the premium charges and will get back to you after a day or two.

But somehow I kept receiving the messages from ICICILombard since morning stating that "Thank you for registering with ICICI Lombard 24x7 now you can buy insurance at www.icicilombard.com " but I never asked him to register. And finally I received a SMS @ 4:42 stating that " You have successfully bought family floater Health Insurance from ICICI Lombard. Policy No. 4034/FFH/W-395403/00/000." and immediately I called up ICICI Credit Card division to request them not to pay the payment and have the same reversed. As usual, Customer Care Service (Good for Nothing) kept transferring my call to ICICI Lombard. Simultaneously I kept calling ICICI Lombard also and spoken to Ms. Harsha @ 5:10 pm; Mr. Vijay @ 5:35 pm and Raj @ 6:15 pm. They kept assuring me that nothing to worry and the amount will be reversed with 3-4 working days and the policy is yet not updated on the system. and Finally I got an SMS from ICICI Credit Card division that an amount of Rs. 20, 044/- had been debited to my credit card without taking any approval from me.

This is reduculious. Shame on ICICI Bank.

I hereby declare that if the full amount of Rs. 20, 044/- is not reversed to my credit cards, I WILL NOT PAY SINGLE PENNY TO ICICIBANK WHATEVER THE OUTSTANDING IS.

THERE IS LIMIT OF EVERYTHING IN THE WORLD BUT ICICIBANK HAD CROSSED ALL THE LIMIT OF MAKING FOOL OF OTHERS.