[Resolved]  ICICI Lombard Health Insurance — Free EMI conversion not done

Address:

Bangalore, Karnataka

During making my transaction online for my premium payment of my ICICI Lombard Health insurance directly from the merchant's website, there was an option to convert into free EMI without any processing fee and service charges and no interest to be levied for ICICI bank credit card holders provided if converted in 3 and 6 month EMIs but interest will be levied if converted for 9 and 12 months EMI!!

I selected the option of free 6 month EMI option and completed the payment. Later when my credit card bill was generated, I found out that interest and service taxes were deducted along with my first EMI amount!! When I raised the complain with ICICI Lombard, I got the reply as that the conversion into EMI is not possible and I am been asked to contact my bank for conversion and ICICI Lombard cannot convert it.

I have been using this facility to renew the same during my premium payment in 2010 and 2011 and converted into free 6 month EMI. But now in spite of mentioning the same in their website during my payment option, ICICI Lombard is denying the fact that free EMI is not possible!!

Please look into this.