Icici Lombard — ICICI Lombard - Doubles premium without information!

mmchd

from Bhopal, Madhya Pradesh

Address:

Chandigarh, Chandigarh

I had taken out a health insurance policy with ICICI Lombard last year, policy no. 4063i/HAP/W[protected]/00/000. The sum assured is Rs 3 lakhs and the premium paid was Rs 15000. I am surprised and shocked to receive a renewal notice for the above policy asking for double the premium, i.e. Rs 30,000, without any note of explanation or apology. This goes against all insurance practices. Nor was I informed at the time of taking the policy that the premium would be doubled every year. I made a call to their call centre and their agent spent a lot of time with irrelevant information and waffling about getting the details, he made me hold for 15:21 minutes he disconnected my call. It appears that the company is managed by nincompoops. IRDA should check the qualifications of the management of ICICI Lombard, as the company appears to be ill-managed at every level.

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Comments

APGGN

from Jaipur, Rajasthan

Exactly the same thing has happened with me. They double the premium and they are not able to give any reason for increase in premium. They simply say it is as per IRDA/RBI instructions. Every time I write to them, they will re-transmit same message. I have written to IRDA, OFFICE OF THE GOVERNING BODY OF INSURANCE COUNCIL and ministry of finance.but not yet resolved. I spoke to Min of finance and they said they will aks IRDA to take it up with company. This is clean cheating on the part of Lombard. In case you guys want to joins us, pls conatct me at
er.anup.[protected]@gmail.com