[Resolved] ICICI Lombard Motor Insurance — Policy not initiated as cheque was not submitted | |
Dear Sir, I got the my car insured from ICICI Lombard and got following details aa) Policy number or Cover Note number if you have:[protected]cover note number). Policy number 3001/[protected]/01/000 bb) Engine number : 7D43961 cc) Chassis number : MAJBXXMRJB7D43961 dd) Vehicle registration number : UP11 S 8955 ee) Cheque Number : 963044 Regarding this kindly note when the ICICI Lomard representative Mr. Aamir Alam came to renew the insurance policy he took the required signatures and cheque ( amount 12989 / - INR). Cover note for the same was issued immediately. After few days the policy was issued to me for the same. Note: for one we thought our vehicle is safely insured to one of the India's best motor insurance company, and we were relaxed while using the vehicle on road for complete one year. When we went to renew the policy next year (2009) we were told that we had no insurance cover for previous year (2008). When they inquired it was found that they have recorded that the cheque has bounced, whereas on checking thoroughly by ICICI Lombard staff it was found that cheque was never presented to the bank. Also a complete statement for that duration state sufficient fund was present in the bank account during the entire year. No information in this regard was forwarded to me. ICICI Lomard simply nullified the policy on there own without informing the customer ( As no fault of customer was also not found in this regard). The above information created an undue stress to me. They are now not ready to give me next year insurance, thus i am loosing my cash back claim without fault of mine. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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I want to know the status of my complaint No.MOT01375515
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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