[Resolved]  Icici Lombard — Pathetic staff

Address:

Rangareddy, Andhra Pradesh

Feb 12: Policy exp
Feb 11: I have proactively renewed the policy @ 2PM INR 11445/-. Since then I've not received any confirmation or cover note. I've called customer support they told they had a problem within 24 hours it will resolved.
Feb 12: I've called again @ 2PM since my policy will exp midnight today I was worried spoke to the floor sup Ashok he said there was no complaint raised till now he will create a new complaint and it will be resolved within 24 hours. I was shocked as my policy will exp, I have called ICICI customer care multiple times no manager responded to my query till date.
Feb13: I've stopped using my car started using auto/cab today I called n times still there is no response from a manager and Ashok has only one word for me he will get back after update from concern department.

[protected] - ICICI Complaint Number.

060621 - Citi Bank Approval ID

This is my sad story with ICICI if govt is really serious about consumer complaints take some action.