ICICI PRU — Only IVRS no possibility to interact with anyone

Address:

Karnataka

I visited the Seshadripuram Branch on 29.09.2011 to surrender my Home Assurance Policy, the lady in the counter Ms. Nair gave the application and asked to sumit copy of the ID proof and cancelled chque along with the appn. As I had not carried the same, I checked with her whether I can send the application with all the enclosures through some one which she okayed. This morning 30.09.2011 I sent the payout request along with my person, which she refused to accept and insisted the policy holder to come. Kudos to ICICI ......... I had bad experiences with ICICI Bank and now with insurance............ I have only connection with ICICI with my credit card (stopped using from some time) which now I will surrender and sever with ICICI in toto.

S S RAO
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