[Resolved]  ICICI Pru Life Insurance — SURRENDER AMOUNT HAS NOT BEEN CREDITED TO MY A/C AFTER 14 DAYS.

Address:

South 24 Parganas, West Bengal

MY POLICY NO.02926390 & REF.NO. 24968131

I HAD SUBMITTED MY FOLIO & THE REQUIRED PAPERS OF THE ABOVE MENTION POLICY NO. TO ICICI PRULIFE OFFICE ON 17TH AUGUST 2010 FOR SURRENDER IN TOTAL. AS PER ICICI COMPANY'S POLICY & NORMS THE AMOUNT WAS TO BE CREDITED WITHIN 7-10 DAYS.TILL DATE i.e 30/8/2010 NO AMOUNT HAS BEEN CREDITED TO MY BANK ACCOUNT STATED IN THE FORM.I HAD BEEN TO ICICI ANWARSHAH ROAD ,KOLKATA BRANCH AGAIN , BUT NO ONE COULD GIVE ANY PROPER EXPLANATION AS THE SAID ICICI CUSTOMER CARE OFFICER WHO DEALT WITH ME ON THE PREVIOUS DATE WAS ABSENT. IS THIS ANY EXCUSE TO GIVE FOR A LEADING COMPANY LIKE ICICI LTD.? I HAVE MY PERSONAL REQUIREMENT FOR THE MONEY & I AM FACING A LOT OF PROBLEM DUE TO THIS DELAY. DO THE NEEDFUL IMMEDIATELY TO DEPOSIT THE REQUIRED AMOUNT IN MY BANK ACCOUNT TO AVOID LEGAL CONSEQUENCES.