[Resolved] ICICI Prudential — name of the insurance holder cheated | |||
the name of the ICICI Prudential life Insurance holder name is changed for their convenience . It has been cleverly plotted and played on customer. For the past nine months except for the policy kit nothing has been despatched. when questioned development manager S.Saravanan answers he is not in job and that we have to deal with the branch manager . when the branch manager M.Karthikeyan is questioned he says he has nothing to do with the policy and that he does not know anybody in the name of Saravanan. The advisor name printed on the policy kit is Mariappan P. when questioned him he says he has nothing to do with the ICICI policy and that he is not even applied for the icici job. Again we gave a call to saravanan and he says that he interchanged the name for his monetary gain and that he has met with a accident and left the ICICI job. Further he asked us to contact karthikeyan. H in turn says he does not know who we are and that he has not seen us. On shouting back he said " GO AND RAISE YOUR VOICE IN THIS SAME TONE AT ICICI NUGAMBAKAM AND DONT COME TO ANNA NAGAR". Again when given a call to saravanan he says go and meet M.Karthikeyan at anna nagar and that HE WILL SOLVE OUR PROBLEM . but M.Karthikeyan kept insistin on us to go to nungambakam. after paying Rs18,000 for policy to ICICI we have to spend hundreds for auto and waste our time and money. That means according to saravanan taking a policy in icici is getting into problems which no one is going to solve or pay any heed to our plead. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We are sorry to hear your concern. We request you to help us with your contact and policy details to assist you.
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Request you to quote the reference number 006247 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.
Regards,
ICICI Prudential Life Insurance