[Resolved] ICICI Prudential — lame excuses given not to surrender | |||
I request to every body not to fall ICICI prudential trap which deceive you at every point .Recently I send an agent with all documents to one of the branch as I am living abroad ..The surrender value is lower than expected and the funny thing is that I have to meet them to surrender my policy .Being an NRI I used to watch market values and going to surrender but which is impossible from their employees point of view .I was holding policies with SBI ,LIC ,HDFC.all are surrendered from abroad. Only ICICI having problems.My email [protected]@yahoo.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir/Madam (Matthew),
We have been trying to get in touch with you through your email address, however are unable to establsih a contact.
We request you to share your policy details to assit you with your concern. Alternatively you may also post your complaint along with your policy details on http://www.iciciprulife.com/ipru/GrievanceRedStep.jsp?step=2
Request you to quote the reference number 012409 whilst sharing the details.Post receipt of the requirement, our representative will get in touch with you within 48 hours.
Regards,
ICICI Prudential Life Insurance
We have been trying to get in touch with you through your email address, however are unable to establsih a contact.
We request you to share your policy details to assit you with your concern. Alternatively you may also post your complaint along with your policy details on http://www.iciciprulife.com/ipru/GrievanceRedStep.jsp?step=2
Request you to quote the reference number 012409 whilst sharing the details.Post receipt of the requirement, our representative will get in touch with you within 48 hours.
Regards,
ICICI Prudential Life Insurance
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
1331
Pending
0
Resolved
731
+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We are sorry to hear your experience. Your concern has been noted down and someone from ICICI Prudential Life Insurance will get in touch with you on your email address in the next 4 hours.
Regards,
ICICI Prudential Life Insurance