[Resolved]  ICICI Prudential Life Insurance — Fraud by Mr.Vikas Kumar-Agency Mgr. Priority Circle in Jalandhar

Dear Sir or madam,

I am advisor of ICICI prudential life insurance company and I have lodged the below mentioned complaint in [protected]@iciciprulife.com about the froud by Mr.Vikas Kumar, please read the below mail:

Quote:
"We came across Mr. Vikas Kumar through My wife's school friend Mrs. Archana.
Mrs Archana is also one of the advisor under Mr.Vikas Kumar.

We gave her 03 Policies of my son whose details are mentioned below:

Policy No. 09871903, 09884123 &[protected]None of these policies are under Archana, 02 Policies are in the code of Neha bassi & one under Baldesh Kaur whom we dont know & have never met)

For detailed information regarding the above policies I used to call Mr. Vikas and slowly he got succeeded by gaining our confidence in him and slowly he told us to also become advisor under him.

After due course he said over phone that ICICI has alloted Dummy code to my wife and she can start doing business he also assured that she will get all the respective benefit which a advisor deserves.

My sister inlaw had lot of faith on my wife and my wife motivated her (Mrs. Seema Chadda) to invest in ICICI for more benefit instead of fixed deposits in natinalised bank.We further assured her that we will pay you off the entire commission.

The Policy No. of Mrs. Seema Chadda are 10175110 &[protected].5 Lakh)

We never received the complete documents till date as he had stucked of the documens from the file and Mr. Vikas personally handed over the loose policy welcome kit after the freelook period. When I asked Vikas that the documents are not complete he said that "there were empty papers which were not necessary so I had stucked those off," when I insisted to courier me those papers he started lying that you have received duplicate copy of welcome Kit the original will come after some time.We had complained to customer care lot of time but till date we have not received the complete documents recently again we have lodged complaint on 07th October.

I also introduced Mr.Manjinder my colleague he also invested his money in ICICI SIP policy whose no. is 11157939.That also gone into Neha bassi account.

He also told us that we have won Microwave oven but we never got.

I made lot of follow up for the commission amount with Vikas but he always befooled us by saying that your commission is 1.5% for the policy of my sister inlaw.I doubted on him and inquired about the correct commission amount which I came to know was around 7.5%.

I asked him about this but from there onward his way of talking was totally changed.

I complained about him in the hoshiarpur branch but nothing happened, I also sent a mail to customer care but we had not received any feed back. Further Mr. Vikas started ignoring us by not picking our phone call. He also further threated us that he will terminate my wife wife from the advisor. When I called from my friends phone he picked up he told us that he is leaving this country and is going abroad shortly, so do not call to me now.

I then personally visited your Jalandhar branch on 04th June 2009, and met him where he laughed at me and said do whatever you want to do no body can do anything against him. I met Mr.Varinder Prashar and told him about this, he was so nice and assured me that he is going to speak with Vikas and would try to sort out this matter on good faith basis he further told me that Mr.Vikas will call me before Monday but it did not happened as Mr. Vikas is in a impression and believing that no body can do any thing against him.

Due to such incident we have totally lost our interest to do furter business. There are still lot of my clients waiting to invest but this fracturing experience is not allowing us to do so.

I am attaching the copy of written complaint given to Mr.Prashar.

SIr, I am now just looking upon you for Justice and would be greatfull if you can kindly provide us the same. The Premium amount of one policy of Mrs. Seema Chadda was due on 15th october and I was waiting for the advise of Mr.Prashar & today he has told us infront of you to provide a application of misselling. If he would have told us ealrier why woudn't have we done this.He is totally dedicated to his work and may be he didn't got time to convey us the same.

Sir, Kindly help us to withdraw the policy of Mrs. Seema chadda and we do not want to take any action against any one only for the sake of humanity as Mr.Vikas also having a family but only would like to request you to give him a lesson so that he can not cheat and betray any one in future which will be also beneficial for him and his family.

UNQUOTE

Please suggest any solution