[Resolved]  ICICI Prudential Life Insurance Co. Ltd. — Harassment by company officials to stop existing Ulip plan and go for new plans even after expressing disinterest

Address:Bangalore, Karnataka

Myself Rajesh B have an ULIP plan with ICICI Prudential Life Insurance Company Limited since 2004.I have been receiving calls from different people(staff) from the ICICI Prudential Life Insurance Company asking me to discontinue the existing plan and go for new plans,even after expressing my disinterest on this matter i have been getting calls repeatedly on the same matter.As i understand from ULIP regulatory body guidelines,status quo has been maintained on existing plans and issual of new plan is under discussions.And more over ULIPs are long term investment instruments and are only profitable in the long term as majority of the admin & fund allocation charges are deducted in the initial premiums paid.

I got a call today from one called RD verma from Delhi from ICICI Prudential Life Insurance Company Limited asking me to stop the existing plan and reinvest the fund value into a new plan when i said that im not interested he told me that the Stock market are gonna go down and the fund value will be affected and when i stood by my stand he disconnected the call.

I hereby register a formal complaint against the ICICI Prudential Life Insurance Company Limited for harassing its customers for its own benefit
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir(Rajesh),

We have received reports that unauthorized individuals posing as official representatives of the company or regulatory contact customers for pitching new policies. ICICI pru life does not ask to convert/ Change policies and is not responsible for any actions carried by such unauthorized individuals.

We appreciate the fact that you have highlighted the issue to us. To enable us to investigate on the issue further we would request you to share your contact details with us by contacting us on[protected] or via e-mail at [protected]@iciciprulife.Com.

We hope our continued efforts help safeguard your interests.

Regards,
ICICI Prudential Life Insurance

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