[Resolved]  ICICI Prudential Life Insurance Co. Ltd. — KEEPING PREMIUN AMOUNT IN SUSPENCE ACCOUNT MORE THEN 30 DAYS

When policy has paid any amount towards premium, instantly payment has been accepted by authority, but they kept such amount in suspense account, despite of crediting in policy account. when policy holder asking such query where is my received premium then ICICI PEOPLE clarify that your amount has been kept in suspense account even after 30days, and when policy holder not paying such next premium, icici people put in LAPSE MODE, again policy holder asked such query ICICI PEOPLE clarify that such amount already been credited in TOP UP ACCOUNT after receiving such amount before 25days.
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI PRUDENTIAL LIFE INSURANCE CO LTD — GRAB POLICYHOLDER FUNDAMENTAL RIGHT

I had to send direct mail reluctantly to you when your policy holder's grievance cell fail to give me even partial solution to my problem. After
I had purchased Life time Pension II product By Policy No. 02451879 on[protected] and paid regular premium up to[protected].

How ever No one has provide any policy services after my advisor has left your company.

Now your concern policy administrative authority has grab my FUND SWITCHING WRIGHT, And not allow me to switch my accrued fund without giving me any proper and suitable reason, when I ask him to refer such guide line not indicated in Product Brochure or Even in Policy document provided to me from Policy servicing department.
Being A No.1 Private MNC Insurance company in INDIA, Is it my wright decision to purchase your product Now?
Please Please Direct concern to give me Policy Holder Oriented solution to my wright decision to have your product.

--
HIMANSHU KUNDALIA
MOBILE: [protected]

ICICI PRUDENTIAL LIFE INSURANCE CO LTD — Unable to Login

I am unble to log in to https://mafoi.biz/ourpeople with username & password provided by you.
I am unable to check my payslip.
pls help me out.
Your reply is awaited.

Regards
Ruchika Vashistha
[protected]

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