[Resolved]  ICICI Prudential Life Insurance — False Promise

Address:Chandigarh, Chandigarh

In January 2012 , I was approached by an Employe of ICICI Bank branch ( CHD) on phone and I was told that I will be required to pay a single/one time premium of Rs.20,000.00 and after 5 years the poilicy will be matured with all the benefits.So taking him on words I purchased the Policy no-1632242 17, in january 2012. Since I was not in town when the policy was received, I could not avail of the free look period.Now on detailed reading of the policy i understand that i have been cheated by ICICI as the premium has to be paid ever year for atleast seven(7) years and it is not one time as was informed by him. Hereby I do not want to get my money blocked for 15 years. I want that it should be cancelled and my money should be returned.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Ms. Soni,

We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Ms. Soni,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication via email has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care Number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information