[Resolved]  ICICI Prudential Life Insurance — SURRENDER APPLICATION STATUS

Address:Maharashtra

I HAVE SUBMITTED A SURRENDER APPLICATION FOR ICICI PRUDENTIAL LIFE INSURANCE AT THEIR KANDIVILI OFFICE THROUGH COURIER AND HAVE THE COURIER'S DELIVERY RECEIPT AS HAVING DELIVERED ON 22ND JULY.

HOWEVER, I AM NOT ABLE TO GET ANY CONFIRMATION FROM ICICI PRULIFE OFFICE ON THE PROCESS OF MY APPLICATION. THEIR CUSTOMER SERVICE EMAIL RESPONDED WITH A TYPICAL ANSWER THAT MY EMAIL WILL BE RESPONDED IN 06 WORKING DAYS.

AS I DO NOT HAVE THE PHONE NUMBER OF THE CORRECT OFFICIAL CONCERNED IN ICICI PRULIFE, I AM NOT ABLE TO KNOW WHETHER MY APPLICATION IS IN PROPER HAND AND IT IS BEING PROCESSES.

CAN YOU HELP IN KNOWING THE STATUS OF MY APPLICATION.

REGARDS,

C.R. PILLAI
Email: [protected]@hotmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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we are also surenderd the polocy 1 month back, still we didn't get the money.

WORST SERVICE
I have surrendered 2 policy documents in Annanagar, Chennai office 7 days before in person. Till date no credits. Who should be approached ? T N PILLAI -CHENNAI

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