[Resolved]  ICICI Prudential — Miscommunication

Address:

Mumbai City, Maharashtra

I have a LifeStage Assure policy of ICICI Prudential since 19 March 2009. My policy number is 11508590. I am paying Half yearly Rs. 10000/- means yearly Rs. 20000/-. So till now I have paid Rs. 80000/-. I had taken this policy from executive of India Infoline. That time executive told me you can surrender your policy anytime after 3 yrs without any surrender charges.

But now when I went to office of ICICI prudential, Prabhadevi the executive of that office told me you will get only Rs. 61028/-. He told me ICICI Pro invest your first year premium in market (i.e 20000/-). I was shocked because this was never convey to me. He said you will get full and final amount only after maturity and not now.

Means If I am surrender this policy then I have loss of Rs. 20000/-. But I have very bad urgency in my family and I am one and only earning person in my family. So I request them atleast give me my paid amount only without any interest (i.e. 80000/-). :( But they are not ready to refund it.

Please help me. I have a bad urgency in my family. Please help me to get back my refund atleast my paid amount (Rs. 80000/-).

Regards,
Sonali Sawant