[Resolved]  ICICI Prudential — ICICI Prudential Waste Of Money Big Time

Address:Meghalaya, Meghalaya

Hello, ICICI Prudential has stolen my Rs 30000 thousand. My Policy No is 08336479. I gave my first premium of 40000 then I could not due to financial problem but still I tried giving my second premium after doing medical test as suggested by support staff. They rejected it stating I was late couple of days. Ok so I waited for three years to complete my locking period. When I went there to get my Rs 40000 money back, they hand me the cheque of 10000/- Rest of Rs 30000 they said they have deducted as a services charge. Can you imagine they have deducted 30000/- as service charge out of 40000/-. Now what is this, this is fraud, they are cheating customer. I know what they did with 30000/-, they have given the salary to the agent, manager, branch manager and so on.........So I suggest anyone who is looking to invest money on any company insurance, DON'T DO. Rather invest the money on something else, other business.
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Aug 13, 2020
Complaint marked as Resolved 
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Hello,

I appreciate your helpful hand in solving out my issue, indeed I received a call from ICICI support staff and received an email. I'll go a head and follow the rest of the procedure as suggested asap. I like ICICI Banking from any other Banking but the Staff employed at Shillong ICICI Prudential Branch "a lady who takes of the customer first" failed to give me the proper information and due to her lack of knowledge on issue, handling customer queries problem happened. I suggest you to check on her skill and her attitude. Anyway once again appreciate your help.

Ajay Bantawa.

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