[Resolved]  Idea 260 Frc — internet plan not activate

Address:Bikaner, Rajasthan

Dear sir

i have recharge 260 rupees but till date my internet plan not activeted yet, as per idea recharge benefit time is 48 to 72 hours,my recharge date is 9 sep
benefit not found yet


my idea mobile number [protected]

alternet number [protected]


PAY AS YOU GO 3p/10 KB

Handset Bundle Offer
MRP (In Rs.) Bundled Usage Additional benefit* Validity (In days) Charges after Free Usage
260 (For New Activations) 250 MB 2 GB/ month for 3 months + 10 local voice calling minutes / day for 90 Days 90 3p/10KB
259 (For Existing Customers) 250 MB 2 GB/ month for 3 months + 10 local voice calling minutes / day for 90 Days 90 3p/10KB
* Additional benefit would be credited within 48 to 72 hours post first call from Idea 3G smartfones
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

We wish to inform you that the applicable Recharge benefit has been already Credited in Account as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular
Dear sir,
I purchased new IDEA MOBILE SMARTPHONE AURUS and IDEA 3G SIM also.MOBILE COST : 7190 & SIM COST : 170..I recharged 260 rs. But talk time amount credited. Next i recharged 259 rs with the customer care advise. But i am not got any offers.

My idea mobile number : [protected]
Alternate number : [protected]

Mentioned in IDEA WEB SITE TO THESE OFFERS.

Offer for Prepaid Subscriber:
Steps to avail Idea 3G offer (for first offer activation)

* Buy the Idea Smartphone
* Place his Idea SIM in Idea Smartphone
* Make a Call from Idea Smartphone
* Recharge with Rs. 259/260/261*

* Circle wise denomination may vary by +/- Rs5
** Please note that any recharge overwrites the benefit of the earlier pack.

Idea 3G Offer
Immediate benefit to everyone who recharges with Rs. 259/260/261

* Rs. 250 MB for 30 days (activated between 4-6 hours of activation)
* Charges post 250 MB : 3ps/10KB

After 48 – 72 hrs of recharge and first call from Idea Smartphone: (only Idea Smartphone users will get this )

* 1 GB per month for 3 months
* Charges post 1 GB ( overage charges ) : 3ps/10KB
* Idea TV Rs 150 pack p.m. free of charge for 3 months

I need this offers immediatly..please register the complaint & give the compalint number.

KINDLY DO THE NEEDFUL...

Thanks & Regards,
JOSEPH RAJ.K
ERP TEAM,
NCR CAMPUS,
GHAZHIABAD.
+91 [protected]
Dear sir i have idea ultra smartphone
I Had recharg 259 frc .l get first month benifit
Secund month benifiT not yet recive please Help me my no is [protected]

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