Idea Cellular 3G — Extremely low 3g speeds

Address:

Nashik, Maharashtra

Dear Sir
I recently saw Idea 3g services, having very, very high speeds. I was using Bsnl 3g services then. I decided to switch over to Idea using Mobile Number Portability, and this Tuesday (Date 25/June/2012) my new idea card started to operate.

I activated 3g services, but was shocked to see the speeds. They were almost 10-15Kbps, even slower than 2g. I called up the customer care center, and was told to re-install the service settings And restart my mobile handset. However, absolutely nothing happened to the speeds when i did so.

Sir, i conform that i am within the 3g range, and can see UMTS in settings. I have also set it gsm/wcdma mode. Moreover, i am receiving hsdpa, while i should i have been receiving hspa+ as seen on my friends' handsets. My mobile no. is+91 [protected]

Hoping to see your reply at the earliest, Sir
Yours sincerely,
Soham Dongargaonkar