Idea Cellular — abusing me

Hello sir, I am getting abusing calls from a number-[protected]. I traced the number and it is IDEA DOUBT CUSTOMMER care number. And he call me i am rahul than he start abusing. I am actually all irritated from the person calling from this number. I am requesting you to take proper action against this people .
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Dheeraj,

We wish to inform you that on investigating the matter we found that the person who called you from number does not belong to any of our Business Partner and the tariff information communicated to you is not available with us, as on date. Hence, we would request you to kindly contact the local police for the same.

Thanks & Regards,
Customer Care, Idea Cellular
but calling person told me i am calling from idea . Than how is it wrong you can find this number on true caller software ok .

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