[Resolved]  Idea Cellular — service

dear sir,

i miss sunny chandiramani frm mumbai who has started using ur service since oct 25th ma bday...it was ma gift to maself...but a sad gift n worst mistake ever made...

on 8th of jan i got an sms around 7am ( checked later around 10 am ) askin me to make interim payment of rs.1341.88 immediately to avoid discontinuation of service...but sadly wen i checked this sms around 10 am within 3 hrs ma service was already discontinued.wen called n asked to ur customer care i was informed dat der was series of call n sms send to me..which i wonder how come i never received any other den just one sms on 8th morning...

8th morning...7am i is this de tym u notify to ur customers...n even i[censored] notify u dnt give tym atleast the shop to open to make de payment dat by 10 am ma services was completly shut...(need answers )

well neverthe less still i made the payment of rs.2000 online...for amount of rs 1341.88 on sat thru sbi bank..trans no-IB04663351..dat means xtra amount of money given to u ppl so dat ma service starts n de remeaining amt can be adjusted...n i was informed dat ma service shud start in 2-4 hrs on sat.....n today is monday 21:oo hrs its still not started...

not only dat i made xtra payement of rs more 2000 rs today .trans no-IB04653777.dat means MORE xtra given to u pppl for the phathetic servic rendered....

its been 3 days ma service has been barred...n i ve lost all patience n so ve filed a complaint
thank u so much for being co-operative .

MOBILE NO-[protected]
In name of- Sachin Kaushik

pathetic service

dear sir l madam

i own 3 idea connection which was on the name of kk shaji bearing number [protected] from 2008 april. i had given a request to discontinue this number [protected] in that week itself and i didnt buy that simcard number but still am paying fixed monthly charges from 2008 april.2 years is over now.due to this am facing more problems.i spoke to some customer care of post paid and office in chalakudy in thrichur.i amnot able to pay every month service charge again otherwise i have to cancel my other 2 idea connections.i dont understant why these people are not taking it in seriously.am paying everymonth service charge without getting simcard.pls take an immediate response.really it gives the bad impression to the customer and image of the company.
regards
sonia

i am using idea post paid since 3 months, on[protected] i called customer care to enquire about idea internet and activated 2gb 2g data plan i asked him is any extra charges for browsing in other state he said that no sir browse internet where u get idea signal then after one day morning my sim is not working i contacted nearest idea care in kerala she told me that due to the credit limit your services stoped and she told me that we are not able to increase the credit limit please contact your circle customer care, and i contacted with [protected] he told me that paty 250 within 24 hrs you serices has been activated i paid first 300 and icalled customer care she is told me that your credit limit is 250 rupees only pay the total balance after that the service will acive i paid again 1000 and informed to the customer care he told me that wait a minute i will check it after 2 minutes the call is disconnected the service is not activated till from past 4 days to till iam not getting any responce please to do needful to me