Idea Cellular — slow speed of netsetter

I have purchace an Idea high speed internet connection i.e. net setter high speed EDGE/GPRS Mobile internet wireless data speedup to 236.8kbps in the feb 2209. But I am getting only 5 to 8 kbps internet speed. I have talk to the customer care regarding this problem, but they are unable to solve it.
As the speed is very low, it took lot of time to just open the site. Also cannot download big size files.
Please suggest what to do?

my email id is : [protected]@gmail.com
netsetter no: [protected]

imie no: [protected]

sl no: D82AA108A2806113

i brought this device from mannille regencies pathanamthitta

Mannille Regencies number: [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have edge enabled phone and i am using internet on my pc.
My internet speed(full edge speed i.e. 23kbps download speed) is well before 10-12 days but now it really sucks.
It gives only 4 kbps what is yhe problem i did, t understand please help me.I m really sick off it.
Dear Sir/Maidam,
We r fed up to ur NET SETTER Mob. No.[protected] for the speed. Always it shows very week signal. I allready complain to ur authorised dealer on dt.29th May from M/s R.K.Enterprises, Geeta Colony, Delhi.
They we assured us to solve our complains coming one or two days. Plz. check through ur technical staff to the following address.
thanks
Ashok Gupta
F-41, Laxmi Nagar, Near Bal Bhawan Public School, Delhi - 92
Mob. [protected]
Dear Sir/Maidam,
We r fed up to ur NET SETTER Mob. No.[protected] for the speed. Always it shows very week signal. I allready complain to ur authorised dealer on dt.29th May from M/s R.K.Enterprises, Geeta Colony, Delhi.
They we assured us to solve our complains coming one or two days. Plz. check through ur technical staff to the following address.
thanks
Ashok Gupta
F-41, Laxmi Nagar, Near Bal Bhawan Public School, Delhi - 92
Mob. [protected]
@[protected]@gmail.com
I think you should check whether your area has edge cover or not if not than the speed wont go above 10 kBps if yes than check the signal strength or your device...technically you must get around 23 to 25 kBps...
I have purchased a idea netsetter today. whatever speed the application stats show i am not even able to load gmail and check mail. forget downloading any file.
Does idea think people will buy the dongle and if it doesnt work will be happy using it as a fashion accessory?
this is plain cheating. 420 case

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information