[Resolved] Idea Cellular — connection barring | |
I was a Vodafone customer for last many years(number: [protected]), four months ago I met an idea marketing executive in a mobile shop when i went for recharge my mobile, By his compulsion My number ported to Idea (Kerala's Worst mobile service). I submitted my id proof at Valanchery idea point(MADHUKKAL COMMUNICATION). I am not satisfied in Idea services , network issues , no clarity , network busy a lot problems i met on idea but i used it last four months. I received a message from idea on 18/08/2012 Saturday 2.52PM "submit fresh documents and get new sim to retain your number as it is invalid as Govt Guideline , pls contact nearest idea show room with in 48 hours." I went to idea Valanchery Showroom (MADHUKKAL COMMUNICATION)Sunday and Monday in between my busy hours of business and eid celebration. but both days the idea showroom was closed ,I called to customer care many time but connected once , i asked the executive about this message but He have no idea about this message and he was repeating same answer "contact idea showroom" , Next I contacted mobile shop and he called their customer support but answer is same "contact idea showroom" they have no idea about this , why this message is came, what is the reason for it , what is the solution for it.. I went again idea showroom on Tuesday[protected]am (MADHUKKAL COMMUNICATION). That guy told it happen by wrong address verification , i already gave there my id proof photo and everything. Till the date nobody called me for address verification. I gave again my details there and he is entered in idea online portal , I got the registration message from idea SR Number 1-[protected]. but now all my incoming and outgoing is barred. when i call to my number getting a message "This number doesn't exist" Last many years i was using this same number on Vodafone with the same address. if my address is wrong how can i use on vodafone ? how can i use four months in idea? my alternate number: [protected] An idea can change your life , if you have a happy life an idea connection will change it.. Reneesh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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