[Resolved] Idea Cellular Delhi — poor network & irresponsible customer care | |
I have been facing problem regarding the extremely poor network of Idea Cellular Ltd. in the area of Green Park, New Delhi-110016. I am facing this problem from Jan, 2008 till now nothing has been done to solve it. I have registerd complaint a number of times on the toll free no. 12345, but i am getting certain excuses from the idea executive that my building is faulty and nothing can de done for that. I was shocked to hear that my house has a fault which has started from Jan, 2008 & i am not able to get the network, despite the fact that all other network of Airtel & Vodaphone are perfectly fine. Then i again got a feedback that the tower in my area has some problem and will be sort it out soon. Then i got call from the network department & they told me that they some legal problem going out with the owner of the land where the tower is plotted & has no time frame for that when the problem can be sort it out. Its still hard to believe that being such a big corporate company Idea Cellular Ltd. cannot solve the major problem of its network. It seems like its better to change the company and use some other which has a better network and A BETTER CUSTOMER CARE DEPARTMENT. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
this is very true...idea is such a useless company.
Reply
i have lost my cell last night, so plz cutt my no. to avoid misuse.
my no.(lost) - [protected]...
my no.(lost) - [protected]...
Till yesterday I used to admire idea's service.But today I suffered an utterly nonsensical stuff from an idea employee. Somebody called me from idea today morning {from this no [protected] new delhi} and said my no has been selected for post paid connection.I refused to take the offer.Few hours later I found my outgoing call is blocked.That thug has blocked my outgoing call, simply because i didnt accept to take post paid connection. I am really frustrated how can Idea nurture such an unprofessional and irresponsible person.I am considering to take some serious action.Hope that Idea address my grievance.Please throw that nonsense out.
Avi
New Delhi
Avi
New Delhi
No issue, It seems he has unblocked it now. I was bit carried away earlier. Dont throw him out .
my no. is [protected].i am in bihar right now due to some reason, so i am unable to pay the bill & my no.is also not working.please activate my no.
My sms pack has been stoped. I has recently taken a scheme of sms and after 1 hour i took half call rate and immediately they stop my free sms service. And i cant find customer care number so help me and reply me to my mail id that is [protected]@yahoo.com. Waiting for your responce.
Regards
Gaurav
Regards
Gaurav
I sent a 15-day notice regarding Idea's ‘Fraudulent Charges and Consequent Cancellation of Connection’ to Idea via email, attention: Ms. Nidhi Sagar, Nodal Officer at grievance.[protected]@idea.adityabirla.com, on Jan. 23, 2010 with a copy to Mr. Sanjay Suri via email at appellate.[protected]@idea.adityabirla.com. However, I have not received a point by point reply to the specific questions even till today. Instead, I have received subsequent bills with same fraudulent billing repeated. This is apparent from their response or a lack thereof that they are not interested in resolving the problem of their error of fraudulent charges, unauthorized charges and non-transparent billing amounting to deficiency in service on their part along with other criminal offences related to defrauding a consumer by unfair practices, harassing the consumer by repeatedly sending the fraudulent billing again and again and causing undue mental tension and depression as a result of Idae's actions.
Please someone tell me how to proceed against Idea Cellular for their consumer fraud, inflated billing, fraudulent billing, unauthorised billing, billing for Telehpony that was not disclosed at the time of offering their service. What's your take on such issues against Idea!
plz my request solve quick.my mobile no .[protected] this sim asked PUK code .i[censored] solve lpz send sms on [protected]
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