[Resolved]  Idea Cellular — Getting Promotional SMS even After activating DND

Address:

Mumbai Suburban, Maharashtra

I have Activated my No not Disturb Long back, since Last 8-10 Days I am getting Promotional SMS form my Service Provider (!dea) , I called up their Customer Support 4-5 Days Ago, they Promised me that It Will not Happen Again, But....... The Saga Continues Till today... When I Called Again(Today), They Tell me Sir u Have Partially Activated NDNC... that is why u r getting promo SMS (I have Activated options 1-5, leaving Option '0', which is for Banking) , If that Would Have been the Case, then Why was I not Getting Promo SMS's before 8-10 Days, If I Ignore Their Next Step Would be.. To Start Activating Different Kind of Services... and When I will Call... They will have the Ready-made answer..."Sir You Only Pressed the Button to Activate after U got the SMS"....

If any One has Information about How can I take This Further and Lodge A Formal Complain to and Government Authority.. Pls I would be Greatful.. my Mail Id "[protected]@gmail.com"