Idea Cellular — after activating dnd still getting sms from idea

Jophine

from Delhi, Delhi

Address:

Gurgaon, Haryana

Activated dnd service to my number on 5th of april. waited for 45days after that to till receiving msg from then. while giving the complaints they where asking me to wait another 45 days more. why the dnd service. y goverment is not taken any actions against them

they are sending the numbers something like ID-STOCKEXC, ID-HITS, ID-BHAKTI, ID-M RADIO etc.,

Dear Mr. Varanam,

Greetings for the day!

With reference to your mail, we acknowledge your concern regarding promo calls and SMS you are receiving against your Idea Mobile Number.

We would like to confirm you that we have carefully noted the content of your mail and the same has been highlighted to the concerned authority. The reference number for the same is 1-[protected] as per your request through customer care on January 12, 2010.

Moreover we would like to assure you that we care for our customers and constantly try to cater their needs and problems to the best of their satisfaction. We would like to reiterate that we highly merit our customers’ feedback and would strive for delivery of highest service standards at all times.

Thanks & Regards,

Gaurav Sharma
Customer Service Desk

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Comments

ashok kadyan

from New Delhi, Delhi

Idea Cellular — receving promtional sms and calls after DND ACTIVATED

this is to inform that MYSELF ashok kadyan, who is using idea no- [protected] since almost 3 years i got DND service activated on my no . on 31/08/2008, but irrespective of that i hve been recieving unneccsary massage from varoius number.
like-i recieved a massage from AD-HT-MEDIA through msg centre no [protected].
according to ur policy if DND is activated any type of promtional sms or any any marketing calll should not be come on this no. but m stilll getting promtional sms n callls from various marketing company when i complained on idea customer care and i did not get any positive response from executive side when i ask to esclation executives disconnect my calll n also barred my customer care help line.. so its the request that kindly look at the matter and do need full as sooon as possible ..

regards

ashok kadyan
[protected]
D-116 south ganesh nagar
opp.mother dairy flats
DELHI-92

parshuram

from Mumbai, Maharashtra

dear sir,
i am very distrub to your sms and your idea calls, so please stop my all idea calls and sms my no.[protected]. your call comes when i work in my important work.so please stop this calls & sms