[Resolved]  Idea Cellular — idea cellular fraud with me

Address:

North West Delhi, Delhi

hi this is pooja from delhi my no is [protected] it’s idea no. I got a call from idea they explain the offer (Allianz Management Solutions Pvt Ltd. and the address is R G House ,Below MTNL Sanchar Haat ,Karam Pura Commercial Complex New Delhi-110015.Mobile: [protected], [protected]) she said to me i have offer plan for your no.the plan is post paid plan plan is only Rs 149/- with 450min/400 sms or 20 p idea to idea /or 30 p other no. they explain the offer that I applied for idea postpaid connection i will get but i have to pay 100 Rs as security. I paid it .After 15 days i received a call that they are unable to provide same offer that the explained on call so i have to get another plan.
after that i call customer care 198 toll free
they given me a complaint no.SR No.C1-[protected] .
I regret the offer and request them to change my offered plan.

Problem is that they are not change my offer postpaid plan and saying sorry this offer is not for your no. if this plan is not for my no. then why they call me again and again offered me that plan. why without my permission they activate other plan?


please do needful about that.
Thank you
pooja
E-mail id .[protected]@gmail.com