[Resolved]  Idea Cellular — Didn't get MMS

Idea Cellular Ltd — mms

I have received a mms as unknown no that MMS from[protected] waits for you at http://www.ideacellular.co./webmms. User name is your Mobile No & Password if 7g8ow. message Expiry is 5Days

Idea Cellular Ltd. — didn't get my recharge amount loaded into my cell

Dear Sir,
I got my mobile recharged through Axis bank online banking services on 29.04.2011 at 12:47 p.m. for Rs. 352.00 and I received a sms from idea stating that my request received for recharge of Rs. 352.00 and talktime 0.00. to my surprise I did not get the balance in my mobile and later on when I contacted on 12345 I was told by the customer care executive on 30.4.11 that they have received my request for recharge and I will get the balance by noon which ,not getting I again contacted 198 they told me I will get the balance by night as there is some technical problem .I lodged the complaint at 198 under complaint no. I-[protected] dt. 29.4.11. and on repeatedly contacting them for 03 days at 198 I used to get an answer that there is technical problem and I will get the balance by night. Yeterday on 2.5.11 approx. by 4.00 p.m. when I again contacted them I was told that I could not get the balance as I have chosen an option for balance in new SIM whereas my SIM is old so I cannot get any balance and my money will not be refunded. I hereby appeal that hat is this way of working of and reputed company like idea that If a customer who is using there services for last more than 05 years is traeted like that that even if he has made a mistake in choosing a recharge option that insted of correcting him and returning the money back he is being told that his money is gone for free to the company. Sir, Please help me to recover my money and I think that the company is also not considering its reputation by doing such a deed.
Mukesh Sharama
[protected]
wz-829 A, First Floor, Rishi agar, Rani Bagh , New Delhi-110 034

g.rajasekhar reddy, mobile number-[protected], proof submited on 11.05.2011 coustmer acnoledge ment copy number -0411460, since one month we facing the problem still its not rewerted so please look forward to it.

sir, i had submited my documents on date 15 th june but my sim is not activate till date. my cell no [protected]. pls activate my sim argently.

bhagwan sangale

Dear sir, i had submited my documents on dated 15/06/2011 but my sim card not activate till date please argently activate my sim card my cell no [protected]

anwar sadik moochithodan
[protected]
my number registeretion fild when i call to my number "this number is in hold" i do not know what that and why?

my name is Bhimshi kambariya .i am customer of idea cellular ltd, delhi. my mbile no. is[protected].i have recharged my mobile through internet . i have account with sbi. i have recharged 11:03 pm on[protected], but, i have got only one balance Rs.362 within 5 seconds on my mobile that is from 147147 that is -dear customer, thank you for making a payment of rs. 20.00 on the idea cellular website. it is being updated in your account.but, after that i have no credit of amount till now. i have called to complain helpline 198 within 45 minutes regarding this, but, they told me to wait for24 hours. then, again i called 24 pm in evening, but, after 15 minutes holding, they told me wait for 48 hours. i try to understand them to lodge a complain, but, they did not lodge my complain. what is it, complain help line for customer help, but, they only
talk, but, no help from their side, i want that why they have established complain help line if they do not file complain.i also email to customer care and nodal officer, but, until now, i ahve not received any message or talk time on recharge of rs.

and wrong information your ideacellular.com website in

afte 48 hours i complain consumercare in proceccing