[Resolved] Idea Cellular Ltd. — CHEATED BY CHANGING SCHEME AFTER RECHARGE | |||
Dear sir, I am MNP user of idea prepaid gujarat. My number is [protected].when my number got ported company gave me a scheme that for 3 months by recharging by Rs. 21 i will get 500 MB 3G data. i was continously using this scheme.last time when i recharged with 21 rs. company changed the plan after 2 days of my recharge. they did not informed me and transfered my scheme to 2G plan. when i called the customer complain in 198 they did not gave me the proper answer and kept my call on hold for 30 minutes, and even did not registered my complain.i request u to draw necessary attention towards my complain.thank u. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
We wish to inform you that your complaint for Recharge related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Ideacellular
We wish to inform you that your complaint for Recharge related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Ideacellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that your complaint for Plan related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular