| Address: | Mumbai City, Maharashtra |
i had taken a mobile connection of IDEA on 26/07/12, the representative committed me that the blackberry service plan would be available to me at Rs. 99 instead of Rs. 299. however, i realised from IDEA call centre that no such offer is allocated to my account. i had complained IDEA about this on 29/07/12 itself - communication number - ID 22057722; IDEA told me that this would be resolved by 16/08/12 & i would receive a call from IDEA.
But till date (21/08/12) nothing has happened, IDEA customer service & call centre is pathetic, they do not transfer calls to senior personnels, always talk in hindi (pathetic hindi) and place calls on hold. they have taken more than a month to respond my query & above all have not resolved it till date.
Celebrities like abhishek bacchan are spoiling their brand equity by partnering such third grade service providers !!!!!!!!!!!!!!
i demand instant resolution on this. I must get the blackberry service plan of Rs. 299 at Rs. 99, as committed to me by IDEA ! Was this information helpful? | 
IDEA CORPORATE PLAN — FALSE COMMITMENTS
NEVER EVER GO FOR IDEA CORPORATE PLANS.THEY DO FALSE COMMITMENTS & FAIL TO PROVIDE THE SAID SERVICES. ALSO USES IMPROPER LANGUAGE. NOBODY LISTEN, IF COMPLAINED.