Idea Cellular Ltd. — idea free 3g offer pack on purchase of lumia 720 not activated | |||||
The idea offer of free 2gb 3g internet for 2 months each on purchase of nokia lumia 720 has not been activated yet. When called customer care to avail the offer, they rudely declined and dropped my call saying they have no idea of any such offer. Why do they promote on the basis of such offers when they are not willing to provide them. This is sheer shame on part of nokia and idea both. My idea no. is [protected] Was this information helpful? | |||||
 3 Comments | |||||
Comments
very poor service of customer care.
company is cheating to their customers.
customer care is not providing sufficient information
company is cheating to their customers.
customer care is not providing sufficient information
Dear Mohsin,
We wish to affirm that your concern has been acknowledged and your complaint for GPRS has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
idea Cellular!
We wish to affirm that your concern has been acknowledged and your complaint for GPRS has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
idea Cellular!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Idea Cellular — customer care and offers
1-:The customer care executive didi not give proper response.2-: when I have activate a pck of Rs 180 it menas there should be no deduction for the my gang schme rather the company is charging Rs 1/day for gang schme
3-: I have recharge my account with Rs90 for gprs yet the service provider company charging balance from main account.
4-: very poor means worst service of customer care service
5-: I have cheked all the customer care no for solve my problem but no I could not succed.