Idea Cellular Ltd. — net not working

Address:

Haryana

hello sir..
i have configured my samsung teos handset with internet settings.. i have recharged a net pack of rs 54 also.. bt still i coudnt surf the net.. it only shows the 'E' symbol.. bt the net is not being connected.. i switched off.. on the phone.. kept the sim out fr 10 minutes as customer care representative said.. did all the possuble measures.. bt i couldnt access to internet.. wen i call customer care dey say it will be reolved today.. tommorow n like that.. it has been 2 weeks since m complaining daily.. so what can i do now.. its a serious issue.. please look into the matter..
thnx in advance..
-human being..