Idea Cellular Ltd. — refund not given

Address:Gujarat

I've made recharge of Rs 118 from idea website but the amount has been debited to my debit card but recharge not recieved and till the date my a/c was not credited for the same.
Card Details
IDBI BANK
[protected]
Recharge Date: 18/07/2012
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Idea — not given refund

dear sir

i have started a internet facility for 1 day from idea and then after compliting my limted period i have requested to idea custom care to stop the service which i have opted they told me that we stop the service withine 4 hours but still they dont stop the services and charge me for internet sevice i complaint 4 time but still they dont take any action

kindly request you to stop the services take legal action
my mob no [protected]
my idea no [protected]
you should not mention your debit card number any where public can see. If anyone wants he/she can charge your card

Idea — REFUND ISSUE

I've made recharge of Rs 118 from idea website but the amount has been debited to my debit card but recharge not recieved and till the date my a/c was not credited for the same. I've atteched cyber receipt of this transaction.
Recharge Date: 18/07/2012
My Idea No: [protected]
Other Contact No: [protected]
Dear Kishor,

We regret to inform you that we are unable to find your recharge, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards recharge of your number on our E-mail ID.ccare.[protected]@idea.adityabirla.com. for further course of action.

Regards,
Ideacellular

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