Idea Cellular Ltd. — unfair deduction of balance

Address:Bangalore, Karnataka

today i have activated Rs 148 GPRS plan on my idea number [protected] ( karnataka) by dailing *369*148# after that still i got some balance on my main account of about Rs 9.
so the activation was successful for that i checked my data balance of 6gb and my main balance by dailing *457# and i used internet for about 10 min but after that both of my data balance and main balance became 0 (zero).
as this was an unfair deduction done to my number.
please refund me both my data and main balance.
my contact number - [protected]
email id - [protected]@gmail.com
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Dear Sir,

We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

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