Idea Cellular Mumbai — balanced detection
Pjpjitu26 on Apr 11, 2011
Sir Jitendra here i have recharge a mobile of Rs. 14/- after conformation to customer executive about the validity of it on 1/4/2011 at around 8:38pm, and he told me that it will be valid till 4/4/2011 till night 8:38pm, that is from the time we r recharging the number. After that i recharge m number, and what happen they starting to minus my balance from 4/4/2011 in the morning it self and my Rs. 80/- was goan. After which i cll the customer executive they started to make me fool saying that cll on this number and there they says that cll on that number.And also playing with my tempere and not ready to take a complaint also. but on 8/4/2011 after making many attempt was ready to take the complaint now they are saying that u have been charge correctly so no refund will be given.
on 11/4/2011 I m again trying to cll them but they are not taking my call.
Please do something if possible.
Complaint No.:- 1-14485202619
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011