[Resolved]  Idea Cellular — sim card not activated

Address:Mumbai City, Maharashtra

i purchased the sim card having no.[protected] on last 28/11/2011. but it is still not activated.requesting for early activation.
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Aug 28, 2016
Complaint marked as Resolved 
Verified Support
Apr 20, 2012
Idea Cellular Customer Care's response
Dear Sir,

We wish to inform you that your complaint for New SIM Activation related issue has been resolved to your satisfaction. Thus we request you to kindly contact to your nearest My Idea for further course of action.

Regards,
Ideacellular
Complaint comments 

Comments

Idea — issue new sim due to sim block

sir
my sim has blocked due to ppuc no. issue me new puk or sim as soon as possible.
mb. [protected].............
My situation is the same, I believe Idea has no idea about satisfaction level of customer.

Idea — sim card not activated

MY IDEA NO IS [protected] ...PLEASE ACTIVATE THE SAME...CANT GET THROUGH TO ANY OF IDEAS HELPLINE NUMBERS....
HOW MUCH TIME FOR ACTIVATION...3 DAYS?
I have purchased a new Sim card (life time) on 18 Dec 2011 (no. [protected]) and even after submitting document proofs twice still the card is not activated... !
I am expecting some urgent action on it...!
puk
puk[protected]

Idea — my duplicate sim not activated from 1 week

i have missed my old idea sim now i got a new duplicate sim[protected] H1
and for the mobile no [protected] but it was not activated from last 5days
Dear Team,

I had been applied for Prepaid to Postpaid connection on dated 25th May 2012 , Still now my idea postpaid connection is not activated by idea cellular & deactivate my prepaid connection without inform

Please solve my problem ASAP
I have changed my plan from pree paid to postpaid.I have submitted all documents and the idea people assured that with in a day it will be activated

But it has not yet


Here is my sim card details


my nos is [protected]
The sim card is under pramod
The sim card 20 digit no is[protected] prepaid

the new sim no is[protected]
i purchased the sim card having no.[protected] on last 25/10/2011. but it is still not activated.requesting for early activation.
I bought a prepaid IDEA SIM card from an IDEA Cellular store (Sun Tech, 21 Amrapali Shopping Mall, Bopal-Ambli Cross Road, Bopal, Ahmedabad-380058) on 08/01/2013 after submitting proper documents as requested by the store guys. They informed me that the SIM card will be activated in 3-4 days. But it was not activated even after one week. I called the store guys and asked the status. They told me to submit the documents once again and i did. But there was no use. After repeated try, i got a chance to speak to the store guy. He asked me to submit the documents again and i did. Again the condition is same. Now almost 21 days, even after submitting the documents 3 times, could get the connection. I wanted to know the status of my application. So i tried the store guy several times but he was not lifting my call. Really i got tired of calling them. I regret now why i went for Idea. The response is really worst. I wonder how they are surviving in the market.
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention your token ID 205IC322738.

Regards,
Idea Cellular
Hi I am Yogendra Kumar. I had purchased an idea sim card form BTM LAYOUT 2nd stage Bangalore around 1 week back ..and it was not yet been activated ..my number is [protected]. I have submitted all the required documents.

Kindly do the needfull..

Thank you..
I got a duplicate sim because my mobile was stolen I have submitted all my documents but still sim is not activated the no is [protected] plz tell me what to do
i purchased idea sim of no. [protected] on 02.04.2013. but still it is not activating. pls activate the sim immediatly. i submitted the proofs also.
Hi there,

I have purchased a new SIM card with idea 3g smart wifi on 31th august 2014 (no.[protected] ) and even after submitting document proofs still the card is not activated... !
I am expecting some urgent action on it...!

Pankaj Vasava
Hi team,
I have purchased idea sim before two weeks, But still the sim card is not activated. The verification process all are finished, But when I call to your executive they are not responding properly. I want to get my money back. I don’t want your service anymore.

Regards
Yuvraj.D
Hi Team,

I have purchased idea sim before two weeks, But still the sim card is not activated. The verification process all are finished, But when I call to your executive they are not responding properly. I want to get my money back. I don’t want your service anymore.

Regards
Yuvraj.D
I have given application for post paid sim card on 18th june 2015 . i was told that some person will come to you home for verification within one day and then after sim will be activated.
Nobody till now has came to my address for verification n still my sim is not activated after one week of request.
every day I go to customer care center to inquire for this and every day i was told like today definately your sim will be activated. but result is zero.

this is really a very poor service i have ever faced from such a big telecome network provider.

I am struggling for this sim becouse this number is my regular number which is used everywhere in market.

sim number is : [protected]

please resolve my query as soon as possible .
Dear Idea customer care,

My mobile number is [protected], I have replaced my sim on 13-June-2015, after 1 week card has deactivated, I have submitted document at time of card replace and also resubmitted document on 27-june-2015 in your idea gallary. D H communication, landewadi, Bhosari, pune411039. Still my card is not activated.

I am very unhappy and frustrated about Idea cellular services .

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