[Resolved]  Idea Cellular — no connectivity since 3rd July 2013

Address:Maharashtra

from: ketan gandhi <[protected]@gmail.com>
to: care.[protected]@idea.adityabirla.com
date: Mon, Jul 8, 2013 at 12:04 AM
subject: no connectivity since 3rd July 2013
mailed-by: gmail.com

To whomsoever it may concern


I Mr Ketan Gandhi holder of mobile no [protected] am not able to use the given no for any purpose since 3rd July 2013 afternoon. There has been no change even after multiple visits at your customer outlet at thakur village. All i have been told all these days is that there is some technical problem due to which I am experiencing this problem and even after their commitments that the services will be activated in a couple of hours, till date no service is been activated
I will not pay any amount of money for the bill if the same is continued because i am not able to use any kind of service provided by idea and also if this matter is not looked into immediately i will lodge a complaint with the consumer grievance center. i expect that the services on my number are activated immediately.


Ketan Gandhi

Even after sending the above mail there hasn't been any change and i am still not receiving any service. i would request you to kindly help me resolve the problem.

thank you.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Idea — connectivity

Hi, ihave idea connnectionof delhi, right now iam in kerala(trivandrum district). Earlier I used to get the connectivity in my place, but Now suddenly it got sttopped, Iam in a place called VARKALA, TRIVANDRUM DIST. KERALA.
i am user of Bokaro steel city, bokaro, Jharkhand. Most of the time in bokaro steel plant i found in ROAMING situation. roaming charges paid by me for recieving calls also, even it it much more distance from any State border.
How can i complain this for proper action.

Idea Cellular — No connectivity

I have recharged my Idea net setter with Rs. 349/-. after that i am not able to download and upload any data. 100s of calls to the customer care proved futile as they keep saying main balance is low. i dont understand what is this main balance even after i sucessfully recharge for Rs. 349. Pathetic service i must say.
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for coverage has been initiated with us; under reference number 27770975 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular!

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