[Resolved] Idea Cellular — Not Supporting to Port Out Connection | |||
Hi I am very much disappointed with idea cellular service.. in brief just I want to share you before 4 months almost I port over to idea one ever worst telecommunication service provider…. On first day of port I come to know that there is no network coverage of idea at my home..you will be surprise to know it is one heart location of NCR & just 100 meters far from one metro station then I contacted to network team of idea & I was very shocked after getting solution from network team that It can’t be solved & I have to wait for next 90 days to port out as law says.. since I don’t want to lose my phone no. no choice rather than wait.. I waited for 90 days even during this horrible time while want to use my connection I have to go outdoor any way I spend this horrible time… On 17th April my invoice was generated on next day I cleared my all dues simultaneously forwarded request to Airtel to join.. but after 7 Days I came to know my request is rejected just because of overdue.. then I contacted to Call Centre then local office then routed to Head office.. finally come to know it was rejected just because of free GPRS usage where I have no fault. After discussing all thing with HO guy Rohit Negi (Noida Sec-64 Office) I cleared my till date dues as well as advance payment also…which I was not supposed to do. Once again I went to Airtel Office for fresh request.. now again same storey continues.. I am running after idea they rejects it without any proper reason then ask to process for fresh request.. Overall there is no sense of port for such meaningless idea service providers those don’t want to understand end consumer concern … doing all possible efforts still consumer is linger on idea.. No idea… No tension.. Pls. forward my request to concern department so that I can get rid of idea… Mobile No – [protected] Bhupendra Singh Vaishali – Ghaziabad (NCR) Was this information helpful? | |||
Aug 30, 2016 Complaint marked as Resolved Verified Support May 12, 2012 Idea Cellular Customer Care's response Dear Sir, We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction. Regards, Idea Cellular | |||
1 Comment | |||
Comments
one of the worst services provider idea.A simple resolution also cant solve from there end.And there is no value of customer complaint according to idea. Request all to never ever take a idea connection.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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