[Resolved] Idea Cellular Postpaid Connection — Regarding refund of security money | |
Dear sir, I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me. I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA. I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed.. Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques.. Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses.. Sir. I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money.. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Dear sir,
I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
Sir.
I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..
I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
Sir.
I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..
Idea Cellular — Refund of Security Money
Sir,I was having an idea number in Hyderabad and the number was [protected], it almost now three years that I have surrendered the phone, for which I have got the evidence, (further after submitting my phone that time, I have received one more phone bill, which was not correct), but till date I have not received the refund of security money.
Regards
Ajay Kumar Kaushik
1. September, Octomber & November 2007 total bill statment.
2. Octomber, November & December 2008 total bill statment.
2. Octomber, November & December 2008 total bill statment.
Idea — refund of security money
i was having post paid IDEA connection No [protected].wanted to convert from post paid to prepaid,Idea Distributor took 2 Months to convert, Zonal Office and 6 times to Distributor.at the time of conversion i was assured by IDEA zonal office and distributor that my security money 1000 Rs lying with them will be refunded by A/C payee cheque within 15 days of conversion.
after waiting 3 months when i inquired about security money, it was informed that talk time of Rs1274 has been put to my phone 2.5 month ago,when i enquired that how 1274 Rs was credited instead of Rs 1000.she confirmed that excess billing of Rs 300 was done in your A/C and we have paid service tax on this amount to Govt,that has been deducted and balance is credited to you as talk time, when i asked how over billing was done in a programmed computer billing system,he starting shouting, inspite of my repeated reminder about her tone she kept on shouting.
my complaints are
1 when security money was taken in cash how it was returned in Kind(talk time),this is forcible selling of product, how can you bill be without my consent and adjust my security money. this is clear breach of trust.why you have not informed me that my security is adjusted.
2 my payments were against bills raised by you time to time,how and when you have charged be excess amount,if at all it was your fault then why should i be held responsible for the amount paid as service tax by you
it is requested to arrange refund of security money along with excess amount charged also explain how excess billing was done .
Amarjeet Singh Nanda
Idea Cellular — reg refund of security money
Hi,This is DEV KUMAR . I have taken IDEA Prepaid cellular connection mobile no .[protected] during 2004 from Horizon communication, Lajpat Nagar Delhi while I was posted in Delhi and deposited Rs. 450/- on account of security money.The reperesentative of idea cellular told me as and when you will surrender the connection the security money will be return to you.
I was transfered from Delhi to Muzaffarpur(bihar) during 2009 . I surrended the pre paid connection Aug. 2009 After lapse of one year neither any communication nor security money refundeed to me till date. It is therefore requested kundly arrange to refund my secuity money at the earliest.
Yours
DEV KUMAR
H.NO. 199/6 Friends Enclave
S.P. Road, Nangloi
Delhi-110086
e-mail- [protected]@rediffmail.com
mobile no. [protected]
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Idea celluar post paid conection — Regarding refund of Security money
Dear sir,I had used two idea idea post paid connection numberd as [protected] and [protected] around 1 yr back...after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.
I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.
I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..
Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..
Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference...and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give...Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..
Sir.
I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake...M sure tht ull look into the matter and look into my aspect of matter too as i need money..