[Resolved] Idea Cellular Prepaid Connection — too much of idea schemes calls coming on my cell phone | |
This is to inform that there are too much of idea cellular scheme calls are coming on my cell phone. I get 20 idea calls per day which disturbs, irritates me and during my lectures my consentration is disrupted. So this is a humble request to look into the matter as being a regular customer. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 33 Comments | |
Comments
too much calls from your callcenter for the schemes and caller tunes coming in my no.so please bared these unnecessary calls.cell no. is [protected]
Idea Prepaid — Deactivating phone calls for commercial ads
About 15 days ago i filed a request at IDEA through customer care executive on phone for deactivating the advertise massages & phone calls from idea. They give me a communication ID[protected] & say it will be deactivate in few time.But it is not deactivated till now & also getting at least 5 calls a day just for advertisement even in late night.
When i again contact them with my communication id through message service they say your Communication id is not valid.
And these adds are now also disturbing me.
What to do now, i couldn't understand.
plz help.
too much calls from your callcenter for the schemes and caller tunes coming in my no.so please bared these unnecessary calls.cell no. is [protected]
I have taken a prepaid Sim of idea No. [protected] it is misplaced i have called up in custommer care to block the usage of sim. But customer care puts me on hold. and no repli from there side. What i should do now.
idea cellular service — Unsolicited call
In spite of my cell registered in DNC, I get calls from Idea. I intend to sue them. I got call from [protected]. I am a prepaid Idea Consumer: Tele no. [protected].
i) I am getting unsolicited calls 20 per day ...There are unwanted messages, caller tunes.
Why do you chose to make the life of your customers hell like.
Calls have to be attended even when I am driving, thinking it may be some emergency call. You pick up the call and listen... 'Come on... bla bla bla'... Then songs...
This kind of activity may be stopped immediately.
Even I have tried Customer Care centre number of times, no help. I have requested for putting DND notice. God knows when I will get relieved of this kind of nuisance.
I sometimes feel throwing up the cell phone. Do you like such irritations from your customer.
It is against the profile of adityabirla group.
Harminder Singh Saini.
i) I am getting unsolicited calls 20 per day ...There are unwanted messages, caller tunes.
Why do you chose to make the life of your customers hell like.
Calls have to be attended even when I am driving, thinking it may be some emergency call. You pick up the call and listen... 'Come on... bla bla bla'... Then songs...
This kind of activity may be stopped immediately.
Even I have tried Customer Care centre number of times, no help. I have requested for putting DND notice. God knows when I will get relieved of this kind of nuisance.
I sometimes feel throwing up the cell phone. Do you like such irritations from your customer.
It is against the profile of adityabirla group.
Harminder Singh Saini.
Too Much calls from IDEA and it is disturbing, first the ratio of the calls was 5-10 and the day i have activated for DND services the ratio of calls have almost doubled
I receive 150-180 SMS IDEA Schemes daily due to which not able to store my actuall messages
please stop all this
jagbir singh
[protected]
I receive 150-180 SMS IDEA Schemes daily due to which not able to store my actuall messages
please stop all this
jagbir singh
[protected]
Idea Cellular — unsolicited calls from idea
repeated unsolicited calls and smses at odd hours. so many Commercial Calls / SMS from Idea Cellular Services daily to Mobile no. [protected], pls stop the commercial calls/SMS with immidiate effect, w.e.f. 27/07/2009
Lot o[censored]nwanted calls are being made from idea and they do not even care ??
plz tell me abt some schemes in idea
I would like to know how can I recharge my idea pre-paid connection with the message card by simply dialing the number?
Like *150... or something of that sort.
Like *150... or something of that sort.
Dear Sir,
I am getting Freqent SMS from Idea cellular for varius servises like Dialer tone, download Music. and also pre recordes calls.
I have called to Customer care executive to stop this unwanted SMS & calls. He replied it will get 45 days to stop the service.
it is rediculous that this much days are required to stop the services.
I am getting Freqent SMS from Idea cellular for varius servises like Dialer tone, download Music. and also pre recordes calls.
I have called to Customer care executive to stop this unwanted SMS & calls. He replied it will get 45 days to stop the service.
it is rediculous that this much days are required to stop the services.
As per requist I have recharged with Rs20 (My plan expires on 29/12/2011)But my balance remains Rs -3.37.Yesterday I will send a mail to ccare.[protected]@idea.adityabirla.com, but no replay. Therefor please do the needfull. My mobile number [protected].Another mail id [protected]@sify.com.
Delhi Dated the 29th, October, 2009
I am having Pre-paid Idea Cell Phone No. [protected] at Delhi. I am much surprised that the IDEA Cellular Ltd. has been duducting Rs. 30.00 (Rupees thirty only) per month for IZ - 55456 Shahnaz Hussain Hair Care Tips without my concent or agreement. The Companies Help Lines 4444, [protected] do not have any option to stop such unwarranted and fraudulent deductions from the account / subscription / recharge money of the customer. Such a practice of the Company may plese be stopped and the amount, so deducted be credited my account.
This must be done within 15 (Fifteen) days failing which I shall be contraint to take appropriate action at the Risk and Cost of the Company (IDEA Cellular Ltd.)
I am having Pre-paid Idea Cell Phone No. [protected] at Delhi. I am much surprised that the IDEA Cellular Ltd. has been duducting Rs. 30.00 (Rupees thirty only) per month for IZ - 55456 Shahnaz Hussain Hair Care Tips without my concent or agreement. The Companies Help Lines 4444, [protected] do not have any option to stop such unwarranted and fraudulent deductions from the account / subscription / recharge money of the customer. Such a practice of the Company may plese be stopped and the amount, so deducted be credited my account.
This must be done within 15 (Fifteen) days failing which I shall be contraint to take appropriate action at the Risk and Cost of the Company (IDEA Cellular Ltd.)
Dear Sir,
I have been losing Rs 25/- every day since 24th nov 09 till date. I requst to deactivate Rs25/-GPRS Plan An activate Rs 5/- GPRS Plan.
Since 24th of November 09 without my approval Rs 25/- per day GPRS plan has been activated to my cell no [protected].I made a complaint on customer care on 25th nov 09 to deactivate the Rs 25/- GPRS plan and on the customer care suggestion had asked to activate for Rs 5/- GPRS plan.I was assured with in six hours things will be done but on 25th it was not done.
On 26th morning I spoke to Mr. Fayaj shaikh who also assured me to get it done by 4 to 5 hours but still it was not carried out.
On 27th I spoke to Mr Sujit & Madam Mamata who again assured me to get it done by one hour or so this was at around 11am. Same eveing at around 4pm when I checked back with customer care I found nothing was done. I asked for Madam Mamata who did not come on line.I asked for some senior person I was kept on hold for 15 minutes.
Pl let me know is this the way to harass your customer for no fault. Pl treat this as final request as I have no alternate but to go to the Higher authorities.
Thanks & Regards
Praveen Sarkar.
[protected]
I have been losing Rs 25/- every day since 24th nov 09 till date. I requst to deactivate Rs25/-GPRS Plan An activate Rs 5/- GPRS Plan.
Since 24th of November 09 without my approval Rs 25/- per day GPRS plan has been activated to my cell no [protected].I made a complaint on customer care on 25th nov 09 to deactivate the Rs 25/- GPRS plan and on the customer care suggestion had asked to activate for Rs 5/- GPRS plan.I was assured with in six hours things will be done but on 25th it was not done.
On 26th morning I spoke to Mr. Fayaj shaikh who also assured me to get it done by 4 to 5 hours but still it was not carried out.
On 27th I spoke to Mr Sujit & Madam Mamata who again assured me to get it done by one hour or so this was at around 11am. Same eveing at around 4pm when I checked back with customer care I found nothing was done. I asked for Madam Mamata who did not come on line.I asked for some senior person I was kept on hold for 15 minutes.
Pl let me know is this the way to harass your customer for no fault. Pl treat this as final request as I have no alternate but to go to the Higher authorities.
Thanks & Regards
Praveen Sarkar.
[protected]
my bal has been deductd on 15 dec nd 27 dec.
They gve excuz
f accessng wap srvice thru APN-internet bt I alrdy has deletd tht apn.
I alwaz acessed it thru APN imis..
Other one is that using wap89 service I m unabl to use orkut wich ws prvided in dis service, i hve tried ol things, wen I called cstmr care they said 'orkut is heavy site so it cant b accesd' I m using sony c510
They gve excuz
f accessng wap srvice thru APN-internet bt I alrdy has deletd tht apn.
I alwaz acessed it thru APN imis..
Other one is that using wap89 service I m unabl to use orkut wich ws prvided in dis service, i hve tried ol things, wen I called cstmr care they said 'orkut is heavy site so it cant b accesd' I m using sony c510
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Prepaid connection — receiving phone calls of songs
I am receiving the call from this no. several times in a day[protected] where song starts playing everytime i pick up the call, when i call back the no. does not exist.It is very annoying .