[Resolved] Idea Cellular / Prepaid Mobile — Complaint against Night calling Rs.25/- | |||
Last week I recharged with value voucher Rs.25/- on my mobile for Local Idea night call (between Idea to Idea). On coupon, it has written that free minutes to be used between 10pm to 7 am. But whenever I call after 10PM, my call rate would be abnormal, it is not as per Idea night call rate. It will be as per my actual call rate i.e. 1ps. My recharge coupon details are as below : Serial No. : [protected] [protected] I have recharge coupon with me. Many times I observed that for night calling scheme from 10PM to 7 AM, if I call immediately after 10PM call rate for night call is not activated. It will activate after 5 to 10 min later than 10 PM. This is also one of the blunder from Idea cellular. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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IDEA CELLULAR / PREPAID MOBILE — Deduction of money without any prior notice and Refund & stop my services : 9850520676
Hello,My mobile no : [protected]
Name : MARUTI BABAN TONDE
Service : PREPAID
Since last week my mobile balance is constantly reducing by Rs.5 /- without having prior information to me.
I have not started or requested for any service from IDEA or any other company. Up till now my balance of Rs. 20 /- is deducted without having any information to me.
I have discussion with your customer care executive they have not given me any satisfactory answer. They said that this balanced is deducted for bonanza contest which I requested by sending SMS to you.
But I have not requested any such type of contest. Also I had not sent any such messages to you from my mobile. This is a very big blunder from your comapny.
My request is to look into this matter immediately and pay back Rs.20/- to me.
Also I don’t need any services from your company.
Regards,
Maruti Tonde