[Resolved]  Idea Cellular — Mobile Charges Levied

Address:Pune, Maharashtra

Hello,
For last 4/5 months, I've been charged MMS/Content Download charges on my postpaid idea card. I've been fighting for last 3+ months, still there is no resolution. My outgoing and incoming was stopped for non-payment of bills because I declined to pay these charges and pressed for its removal. I was promised to remove the charges and paid.
This month I found out that these charges appear again. As per Idea, destination number appears as ph1019fullsongpk5. I really don't understand what is it? I've been said to use this service at wee hours of the night (anywhere between 11-12 to 4-5) and during the day as well. Can someone help me with this issue.

Regards,
Jeevan
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

I took a post paid corporate connection from idea almost one year back, since then i use to get Rs 145/- extra in my monthly bill. And the details showing in the bill for extra (Rs 145/-) money is for MMS/Content Download charges on the name of ph1019fullsongpk5. I made complaint to the idea customer care and to idea payment agent, but no use still iam getting the amount of Rs 145/- EXTRA in my bill. why it is happing like this ...please make attention on this problem and reimburse the total money which i paid extra Rs 145/- for 11months. otherwise i wont pay the bill for current month. if you won't support then i will file a case in consumer court.

My mobile number is [protected]
account number : 1.10909170
invoice no.: [protected]
Hello,
For last 4/5 months, I've been charged MMS/Content Download charges on my postpaid idea card. I've been fighting for last 3+ months, still there is no resolution. i mailed to all IDEAmail addresses and also personnely meet to idea customer Canot place office aurangabad but still there is no action
This month I found out that these charges appear again. As per Idea, destination number appears as ph1019fullsongpk5. I really don't understand what is it? I've been said to use this service at wee hours of the night (anywhere between 11-12 to 4-5) and during the day as well.
I REQUEST U PLS CAN U HELP ME TO UNSUBSCRIBE THIS
pls Help me

KISHOR BHALERAO
[protected]
[protected]@ibibo.com
[protected]@garwarepoly.com
I am getting mms from ph1019fullsongpk5 which I want to discontinue.I have complained to Ideacellular but they have shown there inability. Please help me to discontinue the mms service with immediate effect...Thanks
A.K.Ghosh,
Mob No. [protected]
Email ID: [protected]@yahoo.co.in

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