[Resolved] Idea Cellular Services — NUMBER ON HOLD | |
Dear Sir/Madam (1) I am a Officer in Indian Navy serving presently at the rank of Lieutenant Commander .The present place of my posting is Indian Naval Ship Shivaji placed in LONAVLA, Pune. (2) I have subscribed to the idea cellular service on 15 September , 2009. The number is [protected]. I had submitted the required documents well in time and to the level of my sincerity and responsibility as a good customer. (3) I regret to state that in spite of above statement been followed in verbatim my services were kept on hold with effect 11 Oct 09 and was reactivated only on 25 Oct 09 after resubmitting all the documents. (4) I regret to state further that my services are again kept on hold with effect 19 Nov 09 till date. On being contacted by the dealer and the customer care I have been informed that due to security concerns my services are on hold and I will have to resubmit my documents to establish my identity. I have been further informed that this to ensure fool proof security system. (5) I regret to state that IDEA is not able to establish the identity of a serving Officer of ARMED FORCES. I wish you best of luck in your endeavour. (6) In the last I would like to request you if you can please direct the concerned authorities to reactivate my number at the earliest or otherwise I will be forced to terminate my services. warm regards Lt Cdr Ravi Mishra Lieutenant Commander INS Shivaji LONAVLA Indian Navy Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I M THE RETAILER OF WEST DELHI. MY LOADING SIM HAS BEEN CLOSED means hold BY MY DISTRIBUTOR DUE TO MONOPOLY OF VANSH AGENCIES AND I HAVE COMPLAINT TO ASM AND ZBM BUT NO ACTION HAS BEEN TAKEN AGAINST THE DISTRIBUTOR VANSH AGENCIES
(MY DISTRIBUTOR IS VANSH AGENCIES RANI BAGH
NEW DELHI)
WHENEVER I SEND ANY IDENTITY PROOF OF MY CUSTMER FOR SELLING A PREPAID IDEA CONNECTION AND GIVE COMPLETE IDENTITY PROOF WITH ENROLNMENT FORM ON TIME THAN MY DISTRIBUTOR DOES NOT SUBMIT ID ON TIME.
ON DELAY OF DISTRIBUTOR, MY CUSTOMER'S PREPAID CONNECTION WILL BE DEACTIVATED OTHERWISE WILL NOT BE ACTIVATED WITHIN THE TIME SO I HAVE TO SEND AGAINT IDENTITY PROOF BEZ THEY LOST MY CUSTOMER IDENTITY
I HAVE ALREADY COMPLAINT TSM & ASM OF OUR ZONE BUT THEY DO NOT REPLY IN FAVOUR OF ME. ATLAST I HAVE TO REGISTER MY COMPLAINT TO THE NODAL OFFICERS OF IDEA CELLULAR LTD.
I REQUET U TO CONSIDER MY COMPLAINT AND TAKE NECESSARY ACTION
I HOPE THAT U WILL RESOLVE MY PROBLEM AND HELP ME NOT TO RESEND THE IDENTITY PROOF OF MY CUSTOMER
ONE CONNECTION IS ALREADY BEEN DEACTIVATED BY VANSH AGENCIES AND THEY HAVE GIVEN THE REASON TO CUTOMER THAT THE VOTER ID CARD (WHICH IS ISSUED BY THE ELCTION COMMISSION OF INDIA) IS FAKE
BUT I M SURE THAT THE VOTER ID CARD OF CUSTOMER IS NOT FAKE BECAUSE I KNOW HER FROM THE LAST 30 YEARS SHE IS MY NEIGHBOUR SINCE BIRTH
I CANT BELIEVE THAT WHO HAS GIVEN THE AUTHORITY TO MR. ASHOK (THE OWNER OF VANSH AGENCIES) TO NULIFY (CANCEL ) THE VOTER IDENTITY OF CUSTOMER WHICH HAS BEEN MADE BY THE ELCTION COMMISSION OF INDIA.
CONNECTION DETAILS IS AS FOLLOWS :
RAJINDER KAUR
W/O JAGTAR SINGH
WZ 186 OLD SAHIB PURA
M.B.S NAGAR
NEW DELHI - 110018
U PLEASE PERSONALY VISIT AND VERIFY MY CUSTOMER IDENTITY
I SHALL BE THANKFUL FOR YOUR COOPERATION
I HOPE THAT U WILL RESOLVE MY PROBLEM AND REACTIVATE THE ABOVE CONNECTION
COMPLAINT SUBMITTED BY
GULATI TELECOM
WZ - 185 OLD SAHIB PURA TILAK NAGAR NEW DELHI - 110018
[protected]
COPY SENT TO
ELECTION COMMISION OF INDIA
TRAI AUTHORITY OF INDIA
(MY DISTRIBUTOR IS VANSH AGENCIES RANI BAGH
NEW DELHI)
WHENEVER I SEND ANY IDENTITY PROOF OF MY CUSTMER FOR SELLING A PREPAID IDEA CONNECTION AND GIVE COMPLETE IDENTITY PROOF WITH ENROLNMENT FORM ON TIME THAN MY DISTRIBUTOR DOES NOT SUBMIT ID ON TIME.
ON DELAY OF DISTRIBUTOR, MY CUSTOMER'S PREPAID CONNECTION WILL BE DEACTIVATED OTHERWISE WILL NOT BE ACTIVATED WITHIN THE TIME SO I HAVE TO SEND AGAINT IDENTITY PROOF BEZ THEY LOST MY CUSTOMER IDENTITY
I HAVE ALREADY COMPLAINT TSM & ASM OF OUR ZONE BUT THEY DO NOT REPLY IN FAVOUR OF ME. ATLAST I HAVE TO REGISTER MY COMPLAINT TO THE NODAL OFFICERS OF IDEA CELLULAR LTD.
I REQUET U TO CONSIDER MY COMPLAINT AND TAKE NECESSARY ACTION
I HOPE THAT U WILL RESOLVE MY PROBLEM AND HELP ME NOT TO RESEND THE IDENTITY PROOF OF MY CUSTOMER
ONE CONNECTION IS ALREADY BEEN DEACTIVATED BY VANSH AGENCIES AND THEY HAVE GIVEN THE REASON TO CUTOMER THAT THE VOTER ID CARD (WHICH IS ISSUED BY THE ELCTION COMMISSION OF INDIA) IS FAKE
BUT I M SURE THAT THE VOTER ID CARD OF CUSTOMER IS NOT FAKE BECAUSE I KNOW HER FROM THE LAST 30 YEARS SHE IS MY NEIGHBOUR SINCE BIRTH
I CANT BELIEVE THAT WHO HAS GIVEN THE AUTHORITY TO MR. ASHOK (THE OWNER OF VANSH AGENCIES) TO NULIFY (CANCEL ) THE VOTER IDENTITY OF CUSTOMER WHICH HAS BEEN MADE BY THE ELCTION COMMISSION OF INDIA.
CONNECTION DETAILS IS AS FOLLOWS :
RAJINDER KAUR
W/O JAGTAR SINGH
WZ 186 OLD SAHIB PURA
M.B.S NAGAR
NEW DELHI - 110018
U PLEASE PERSONALY VISIT AND VERIFY MY CUSTOMER IDENTITY
I SHALL BE THANKFUL FOR YOUR COOPERATION
I HOPE THAT U WILL RESOLVE MY PROBLEM AND REACTIVATE THE ABOVE CONNECTION
COMPLAINT SUBMITTED BY
GULATI TELECOM
WZ - 185 OLD SAHIB PURA TILAK NAGAR NEW DELHI - 110018
[protected]
COPY SENT TO
ELECTION COMMISION OF INDIA
TRAI AUTHORITY OF INDIA
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My name is kapil kumar, i have purchased one new connection of idea before 45 days but till now my number is not activated and i got the bill for the same number .My IDEA number is [protected] ...i called your customer diller and many time tried your customer care services aw well but i am not getting any kind of response .will you people help me out .
Warm Regards
KapilKumar
[protected], [protected]