[Resolved]  Idea Cellular — SIM CARD IS NOT WORKING

Address:C-3/4, P AND T COLONY, SAHAR ROAD, ANDHERI (E), MUMBAI- 400099, Mumbai Suburban, Maharashtra

DEAR SIR,

I HAVE MADE A REQUEST FOR PREPAID TO POST PAID CONVERSION FOR [protected] NO. TO IDEA CELLULAR GALLERY AT GOREGAON (E) SHOWROOM ON 8TH OF JULY, 2013. AS PER MY REQUEST THEY COLLECTED MY DOCUMENTS ON 9TH OF JULY, 2013. AS SOON AS I GAVE MY DOCUMENTS THEY TOLD ME, SERVICE WILL ACTIVATE ON 15TH OF JULY 2013. ON WHICH THEY FAILED TO ACTIVATE MY SERVICE ON SPECIFIED DATE. AFTER SUBMITTING MY DOCUMENTS THEY MADE A VERIFICATION VISIT AT MY HOUSE ON 12THE OF JULY. AFTER THAT THEY LOGIN MY REQUEST ON 19TH OF JULY. AFTER THAT MY REQUEST WAS NOT PROCESSED TILL TODAY. ON EVENING OF 23RD OF JULY, THEY STOPPED MY PREPAID SERVICE. AFTER THAT I VISIT THERE GALLERY FOR MORE THAT 10 TIMES. BUT THEY HAVE NOT ACTIVATED MY SERVICE TILL TODAY. MY PREPAID NO. IS ALSO NOT WORKING SO I REQUEST YOU TO PLEASE DO THE NEEDFUL.

THANK YOU,
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Prepaid Sim Card — not working!

i have a prepaid sim card which i got converted in lifetime validity last year in feb. i m in UAE now nd when i tried to use my sim here it says no. does not exist. i got it recharged yesterday thinking that maybe i hv run out of credit, but still it is not working. i want to know that if the card has lifetime validity nd also been recharged then why is it not working here in UAE. my number : [protected] just for your info, i have not used my card since last 1 6months, but still as it has lifetime validity not using the card for specified amount of time, shd not be an issue.

Prepaid Sim Card — my service is not responding

I neither receive call nor dial phone call .
I purchase new sim and My Ph no. -[protected].
Even after I have sufficient balance and I submit all necessary
document .

Idea — My sim card is not functioning.

My sim card is not working.It shows the message"Insert sim card" when I switch my mobile on with the sim card inside.Please send me the solution as fast as possible.Thank You.
maza raya (aag bai arechha)

Prepaid — sim card not working

sim are not working last night so plz reg. my comp.

thanks

regarding
jugmohan

Idea Cellular — My Sim Card

My Sim Card Block and provide it without Document to another Customer. i have use that sim from last 6 years. nd the No. is [protected]
I have alternate no. is [protected]

Prepaid Sim Card — csr not behave properly

Dear sir
i port my no into airtel just a half of month ago.From yesterday it got barred.when i call to customer care then the csr not talk to me properly. so what will i do now.my no is [protected]
plz give me response as soon as possible

Idea Cellular — Sim Closed

Respectec Sir/mam,
I am a user of idea from last one year, my mobile no is "[protected]" blocked thats why I submit my ID again on ur kapurthala outlet.Concern person has told me that it will take 48 hours to activate your SIM again, but its not activated.I am attaching my ID so please go through it.
So please do the necessary.

Rashid Akhtar
[protected]
rashid.[protected]@hotmail.com

Dear Customer,

We would request you to contact your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Idea Cellular!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information