[Resolved] Idea Cellular — UNFAIR BALANCE DEDUCTION(Rs.30) | |||
HI, I'm a idea cellular customer .Today i renewed my mobile balance at Rs.35 .after recharged , one message has came to me form IZ-IDEACMS ,it shows a text Dear customer ,thank you for downloading VIDEOS from VUCLIP.. you have been charged Rs. 30. after i check my balance it be of Rs.5 only in my main account. i already know that website that have contents with chargeable downloading. so i can't visit that website anymore,.... after deduction in my balance i called to idea customer service executive .they told we unable to process your refunding your deduction amount Rs.30. i remember that idea advertisement ,idea cellular does not take unfair balance from anyone,.... but what happened to me,,..... Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
idea connection — deducting unfair balance
sir..i am just using idea connection from last 3years. But now they use to deduct money unfairly.
they use do computrised call, when i desconnect it, they make any services activated. due whic balance is diducted. sir i am the student how can i mannage these sots o[censored]nfair deduction. i complain to coustmorecare but they have not given me positive reponce..
so sir please take a relevent step regarding my problem..
thanking you
sir..
i am just using idea connection from last 5 months no. [protected]. But now they use to deduct money unfairly.
due whic balance is diducted. sir i am the student how can i mannage these sots o[censored]nfair deduction.
so sir please take a relevent step regarding my problem..
thanking you
i am just using idea connection from last 5 months no. [protected]. But now they use to deduct money unfairly.
due whic balance is diducted. sir i am the student how can i mannage these sots o[censored]nfair deduction.
so sir please take a relevent step regarding my problem..
thanking you
PLEASE PROVIDE URS IDEA MOBILE NO., EMAIL, ALTERNATIVE CONTACT NO.
Dear Nadan,
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC304217 in the subject.
Regards,
Idea Cellular
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC304217 in the subject.
Regards,
Idea Cellular
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Idea Cellular — deduction of balance without any cause
idea use deduct my balance whithout any cause, they deduct amount usually twice or even thrice a month, and when i complain them about this they usually have only one mugged up ans "its totally yours mistake, u either subscribed to any facilities on any other thing" ...but thats not the real at all...idea is totally cheating there costumer ...and i dont no what to do...