Idea Gsm Mobile — non working of my mobile no [protected] purchased fro UPE circle

Address:

Kamrup Metropolitan, Assam

Dear sir,
I have purchased a prepaid sim of idea no [protected] from Lucknow in Sept2009 with a validity upto December2012. I have balance of Rs 300(approx), and used it upto 25 January2011regularly, but due to my transfer to Assam the sim is not working due to roaming not allowed in NE states by GOvt of India. But from 15 th of May2011 govt allowed all service provider roaming services all over the NE states. It is shocking that my BSNL prepaid number started working here, but idea stopped and calling so many times to Idea Customer care no [protected] evry time they say that u have not used for 90 days so ur money will lost and services for this sim blocked u have to purchase new sim. Is it fare that a person have validity upto December 2012 and balance of Rs 300 in his mobile number, the idea service provider have power to block sim without any notice to the customer and siezed the balnce unilaterally. This is disgusting and will require consurum forum hearing. I[censored] suugest I can file a suit in consumer forum. Because Idea is siezing everybody's money as in acse of mine without falt of the customer.

Please send it to MR kumar mangalam Birla too for showing his bad face. with this service in few years Idea will have only Ideas not converted into money with these type of frauds.

Sincerly yours

R C Dubey
AGM
SBI, LHO, Guwahati, Assam
mob-[protected]